Ozzie Paez
Application notes: Starbucks
Starbucks’ (SB) success relies on a socially centered customer value proposition...
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"The most dangerous decision-making fallacy is that informed decision-makers will naturally make better, more objective decisions. Making consistently timely, effective, informed decisions takes hard work. Trust me – it’s worth it. Effective decision-making is the essential common ingredient behind every successful step, initiative, and strategy that people, organizations, and national governments undertake."
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Ozzie Paez
Apr 29, 20201 min read
Applying OPR's recovery framework
This post discusses the OPR Framework’s application to social businesses, particularly restaurants...
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Ozzie Paez
Mar 10, 20201 min read
Riding bad data to lousy decisions
...we often lend automatic credibility to information and decisions based on data. It’s reasonable in many instances, but not always.
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Ozzie Paez
Feb 6, 20205 min read
Why can't we get along?
I’m frequently asked about the implications of mergers and acquisitions. The issue came up again after Fort Collins’ Woodward, Inc. announc
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Ozzie Paez
Jan 4, 20201 min read
Soleimani's lost utility-A lesson
There is an important lesson for strategists and political, military, and business leaders in the killing of General Soleimani...
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Ozzie Paez
Dec 5, 20193 min read
What are business disruptions?
The term ‘disruption’ has become a bucket word holding many imprecise concepts and definitions. That’s unfortunate because the fate of...
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Ozzie Paez
Nov 13, 20192 min read
Disruptions, decisions, and leadership
Change is a constant in business, but not all changes are created equal. Executives and senior managers are usually most concerned about...
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Ozzie Paez
Sep 17, 20193 min read
Walmart, Guns and Disruptions
Disruptions can make or break organizations and their leaders. If you lead or hope to lead in a competitive environment, then coping...
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Ozzie Paez
Aug 29, 20193 min read
Innovations, disruptions, business and war
Innovative technologies possess disruptive capacity but are rarely disruptive on their own. Disruptions occur at the intersection of...
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Ozzie Paez
Jul 26, 20195 min read
US vs. Iran: A tale of two mindsets
President Trump’s frustrating efforts to engage with Iran’s leadership are understandable and explainable. The President’s negotiating...
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Ozzie Paez
Apr 24, 20193 min read
Healthcare's changing landscape – Part I
It’s a foregone conclusion that healthcare will be dramatically different in ten years or less. All the pieces are in place for a broad...
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Ozzie Paez
Dec 20, 20183 min read
Putting machine learning to work
Science fiction continues to undermine our general understanding of artificial intelligence. Even well-educated people frequently...
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Ozzie Paez
Oct 18, 20183 min read
Should AI worry or excite CEOs? Yes!
According to a recent survey, a majority of Fortune 500 CEOs see Artificial Intelligence (AI) as a big challenge[i]. Their feelings are...
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Ozzie Paez
Oct 4, 20183 min read
Strategy & sustainability at HBS
Harvard Business School’s (HBS) course on Sustainable Business Strategy is an important departure from its traditional focus on...
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Ozzie Paez
Sep 28, 20182 min read
Making sense of artificial intelligence
When new technologies emerge, visionaries and early adopters often present expectations, assumptions and unproven hypotheses as facts. ...
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Ozzie Paez
Aug 7, 20182 min read
Getting smart about Artificial Intelligence
One of my primary functions is helping our clients cope and thrive amid disruptive change. In this context, Artificial Intelligence (AI)...
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Ozzie Paez
Jul 19, 20183 min read
Surviving disruptions with Strategic Intent
Disruptive innovative technologies like Artificial Intelligence and advanced automation are complicating the development and implementation
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Ozzie Paez
Jun 19, 20183 min read
Smart tech, people and competition
Automation is becoming more capable, reliable and less expensive to deploy. Autonomous and semi-autonomous systems are doing things that...
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Ozzie Paez, Dean Macris
May 31, 20184 min read
Human risks of the robotic revolution
According to the Guardian, 39-year-old Bhavesh Patel was captured on camera sitting in the driver’s seat of his Tesla s60 as it travelled...
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Ozzie Paez
May 3, 20184 min read
Competitive strategy, digital strategy and transformation
Technological innovations and disruptions are recurring. Evidence suggest that the pace of change continues to increase . Sustaining compe
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