OzziePaezResearch

Starbucks’ (SB) success relies on a socially centered customer value proposition...

This post discusses the OPR Framework’s application to social businesses, particularly restaurants...

...we often lend automatic credibility to information and decisions based on data. It’s reasonable in many instances, but not always.

I’m frequently asked about the implications of mergers and acquisitions.  The issue came up again after Fort Collins’ Woodward, Inc. announc

There is an important lesson for strategists and political, military, and business leaders in the killing of General Soleimani...

The term ‘disruption’ has become a bucket word holding many imprecise concepts and definitions. That’s unfortunate because the fate of...

Change is a constant in business, but not all changes are created equal. Executives and senior managers are usually most concerned about...

Disruptions can make or break organizations and their leaders. If you lead or hope to lead in a competitive environment, then coping...

Innovative technologies possess disruptive capacity but are rarely disruptive on their own. Disruptions occur at the intersection of...

President Trump’s frustrating efforts to engage with Iran’s leadership are understandable and explainable. The President’s negotiating...

It’s a foregone conclusion that healthcare will be dramatically different in ten years or less. All the pieces are in place for a broad...

Science fiction continues to undermine our general understanding of artificial intelligence. Even well-educated people frequently...

According to a recent survey, a majority of Fortune 500 CEOs see Artificial Intelligence (AI) as a big challenge[i]. Their feelings are...

Harvard Business School’s (HBS) course on Sustainable Business Strategy is an important departure from its traditional focus on...

When new technologies emerge, visionaries and early adopters often present expectations, assumptions and unproven hypotheses as facts. ...

One of my primary functions is helping our clients cope and thrive amid disruptive change. In this context, Artificial Intelligence (AI)...

Disruptive innovative technologies like Artificial Intelligence and advanced automation are complicating the development and implementation

Automation is becoming more capable, reliable and less expensive to deploy. Autonomous and semi-autonomous systems are doing things that...

According to the Guardian, 39-year-old Bhavesh Patel was captured on camera sitting in the driver’s seat of his Tesla s60 as it travelled...

Technological innovations and disruptions are recurring. Evidence suggest that the pace of change continues to increase . Sustaining compe