Business

Ozzie Paez

Dec 29, 20222 min read

The informed decision-maker fallacy

A common and dangerous decision-making fallacy is that informed decision-makers predictably make better, more objective decisions. It’s...

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Ozzie Paez

Dec 8, 20222 min read

Exceptional Transformation

Coping with disruptive technological innovations is a daunting challenge for established businesses and institutions. Disruptions...

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Remote Patient Monitoring: challenges and opportunities

Ozzie Paez

Nov 11, 20212 min read

Remote Patient Monitoring: challenges and opportunities

All technologies introduce controversies and disruptive technologies can kick up a storm. My colleagues and I have experienced these...

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Ozzie Paez

Jul 22, 20212 min read

Operational Elasticity

The COVID crisis tested healthcare’s robustness (the capacity to take a punch) and agility (the ability to adapt). Many hospitals...

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Ozzie Paez

Jul 19, 20216 min read

Saving lives in future emergencies

I authored this story several years ago based on 20+ years evaluating innovative health technologies, with input from health tech leaders...

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Ozzie Paez

May 21, 20211 min read

Preparedness and healthcare specs

I’ve spent much of my career helping clients define their needs, expectations, and #requirements in the face of continuous technological...

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Ozzie Paez

Apr 27, 20211 min read

COVID lessons learned: Part 2

My previous post discussed community feedback received after 9/11 on federal plans for improving preparedness. We learned from healthcare...

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Ozzie Paez

Feb 9, 20211 min read

AI's indispensable enablers

Artificial intelligence is most effective when complemented with other technologies, particularly modeling and analytics. These are...

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Ozzie Paez

Nov 18, 20204 min read

Decision-making’s crucial 3rd leg

In his book, Thinking Fast and Slow, Nobel Laureate Daniel Kahneman describes two systems that drive our thinking and decision-making....

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Ozzie Paez

Aug 17, 20201 min read

Lockdowns are killing supply chains

It’s been frustrating helping business and political leaders understand the unplanned consequences of economic lockdowns.

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Ozzie Paez

Jul 21, 20201 min read

Prepare for 2021

Sometimes conditions beyond their control leave business leaders with few good choices...

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Ozzie Paez

Jul 1, 20201 min read

Restarting the economy: a long process

There are clear disconnects between politics, business, and the realities of reopening the economy.

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Ozzie Paez

Jun 29, 20201 min read

Safe and out of business is no business

...regaining and delivering sustainable profitability is your top concern. Safely, yes, but safe and out of business is no business at all.

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Ozzie Paez

Jun 19, 20201 min read

All in it together? Sort of...

Business is a contact sport. Entrepreneurs, executives, and consumers accept that in free markets there are always winners and losers.

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Ozzie Paez

Jun 13, 20201 min read

Tentative reopenings

Low in-store traffic is far too common to suggest a strong, early recovery.

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Ozzie Paez

May 21, 20202 min read

Surviving the COVID economy

I counted more than ten failed businesses during a recent walk. There were many others whose operations were visibly unprofitable...

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Ozzie Paez

May 9, 20201 min read

Reopening constraints and profitability

States are setting new requirements as conditions for businesses reopening. They are particularly strict and disruptive to social businesses

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Ozzie Paez

May 2, 20201 min read

Application notes: Starbucks

Starbucks’ (SB) success relies on a socially centered customer value proposition...

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Ozzie Paez

Apr 29, 20201 min read

Applying OPR's recovery framework

This post discusses the OPR Framework’s application to social businesses, particularly restaurants...

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Ozzie Paez

Apr 16, 20201 min read

Business model uncertainties

Business models define their business’ rationale and operational logic. They encompass the processes and functions that transform inputs int

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