A la Cart
A la cart services provide my clients with the flexibility they need to exploit opportunities and address specific concerns. They offer you options based on your specific needs, contexts and situations, and the opportunity to customize and focus our services.

Prices: $400.00 per hour or blocks of ten hours for $3,500.00, typical.

Looking for In-Person Consultations?

Mentoring & Training
We have an updated and powerful set of training and mentoring services based on the work behind Informed Decision-Makers – and other myths and fallacies. These have the specific objective of helping leaders and their organizations hone and improve how they process, analyze and apply information in making decisions. Like the book, the content does not focus on a single component or dimension of informed decision-making, but rather the way different aspects interact and affect the decision-making process. We take two distinct approaches to training, one follows the general structure and content of the book, while the other is contextually based, meaning that it is tailored to an organization’s operational and competitive environment.

Beyond training we offer mentoring services based on the trusted advisor model. The process builds a relationship that allows us to work with our clients on an as-needed basis. The mentoring process allows us to drill into the organization’s decision-making environment, structure and relationships to address problem areas, eliminate barriers and improve the quality of decisions. Our objective is to help our clients become their own experts and practitioners at continuously improving their decision-making in ways that translate into tangible results, operationally, competitively and positionally.

Enterprise Services
Enterprise services are contextually defined and structured to address specific areas of concerns and opportunities in the use of information to drive effective, timely decision-making. These involve areas such as providing inputs into competitive and enterprise strategy definition efforts, business model, internal and external operational environments, information driven work flow processes, social dynamics of decision-making and other factors. These services apply the research, lessons and insights behind the book at a larger organizational level to identify contextually relevant opportunities to improve operations and competitiveness.

Enterprise Services dovetail with our training and mentoring process as a next step to translate lessons learned into improved decision-making processes that deliver tangible operational-competitive improvements. They can also be integrated into Enterprise Services engagements to lay down a foundation for structural and process changes. For example, a team working improving the use of information by fine-tuning aspects of the business model will likely training those involved and potentially the organization as a whole. The training and follow up mentoring will help the organization leverage the improvements presently and into the future.

How we work
The process is easy to access and use. We begin by scheduling an initial interview to discuss your needs and my ability to support you. I usually schedule a follow up discussion for which I will deliver a summary of your needs and areas where my services fit those needs. The next step when a client or prospective client decides to engage my services is to establish an agreement that spells out the details, scope, expectations, projected hours, rates and estimated costs. A schedule is then developed outlining the time, place and method of delivering the services, which may include on-site visits, face-to-face meetings, using internet based meeting and training delivery services, etc.

We bill for specific contract services as follows:

  • Fifty percent up front, including expenses where applicable, which usually are travel related costs.
  • The balance are billed upon service delivery.
  • We use an electronic billing service that facilitate the documenting and processing of charges.
  • We use a task-order or approved hour model for longer term contracts such as mentoring services. Clients are billed once a task order is issued and accepted using the same process identified above. These can also be structured as recurring monthly charges for standard service packages such as retained mentoring services and support.
  • More detailed contracts are used when clients require greater levels of services, up to and including teams of multiple professionals. These are structured and executed on a case by case basis using electronic billing and the preferred service.
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